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Hired Security FAQ

At Pikes Peak Security, we are committed to providing superior protection that raises the industry standard. As an experienced security company located in Colorado Springs and Denver, we understand what it takes to provide excellent protection in a variety of situations. Over our years of service, our team has answered many essential questions when it comes to the safety of our community. Whether you are wondering what makes Pikes Peak Security top-tier, or are exploring if you need a security service, our expert team is here to equip you with the information you need.

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Our Security Services

At Pikes Peak Security, our guards undergo over 100 hours of training to manage any safety threat. They receive certifications in:

  • Arrest control
  • Crowd control
  • Firearms skills
  • First aid and basic lifesaving
  • Use of force
  • Other specific skills as needed

Our guards are certified in firearms following NRA courses and trained in real-life dynamic scenarios. They also learn less-than-lethal options like Taser and OCAT, and a handcuffing technique called PATH. We review and assess our training standards annually to ensure they meet industry standards, reflecting our commitment to high-quality training and performance.

At Pikes Peak Security, we use innovative technology to monitor and manage our security guards on duty. This ensures thorough protection of our clients and staff. We hire responsible professionals, so micromanagement isn't necessary.

Our founders have 18 years of combined military experience and started Pikes Peak Security in 2019. We have been proudly protecting our community ever since.

At Pikes Peak Security we understand that safety starts with support. Our team is dedicated to providing excellent customer service to all of our clients to ensure that they feel protected and equipped for safety. 

Hiring a Pikes Peak Security guard is straightforward. Contact us to discuss your needs, arrange site visits, and assess expectations. We will then provide a quote and proceed with a contract. We ensure each job is carefully assessed to meet the requirements of both parties.

Pikes Peak Security proudly serves communities across Colorado, primarily in Colorado Springs and Denver.

We can operate anywhere with the correct credentials and adhere to licensing processes without shortcuts.

We are also equipped to work in other states, given proper accreditation.

Pikes Peak Security uses an online platform that all guards are required to use to keep clients informed about their assets. This includes activity reports, incident reports, and site-specific patrol reports. We aim to ensure transparency and accountability for our clients by providing comprehensive updates on our operations. While we acknowledge that no system is perfect, we strive to maintain a reliable flow of information.

We conduct various scenario-based drills and training, including coaching and mentorship of each guard. Understanding that no two situations are the same, our vetting process and the initial week of training ensure our guards are prepared to manage all tasks effectively through realistic, reliable, quality, and frequent training sessions.

Yes, all guards receive training in customer service and public relations. We emphasize these skills through various trainings and coaching. We understand that security is a cost, so we must demonstrate our value. Simple greetings and interactions balance friendliness with awareness. The best security guard can remain friendly even when situations escalate.

We understand that life happens, and we will address any issues as quickly and safely as possible. The resolution time may vary from a few minutes to within an hour, depending on the location. We are committed to rectifying the situation efficiently.

We understand that security work can be tiring, but it is what we signed up for. To keep our guards focused and engaged, activities like patrolling and ensuring safety help stimulate both mind and body. At PPS, all guards work various sites, shifts, and schedules to avoid monotony. This approach benefits clients by ensuring every guard is well-prepared and attentive, enhancing overall security.

Pikes Peak Security is proud to serve and protect communities across Colorado including:

  • Colorado Springs
  • Monument
  • Castle Rock
  • Denver
  • Aurora
  • Arvada
  • & Beyond

Pikes Peak Security offers top-notch services, and guards are always professional, courteous, and flexible with client needs. Please check out our reviews on Google, BBB, and alignable.

PPS primarily specializes in armed security guard services. Although we understand that some jobs do not require guards to be armed, the deciding factor comes down to the risk associated with the job expectations and the assumption of risk associated.

All of our guards are trained to the highest caliber of Armed Status. We understand that each client's needs are different, but we do not assume high-risk assignments unarmed.

We utilize patrol software for guard reporting procedures and various law enforcement equipment to help collaborate with various entities. We believe innovation is the key to being more successful.

When we meet with clients and understand their needs, we create post orders to meet their intent and pass that on to each client to review their expectations. Once approved, we then execute the plan using various processes and equipment.

Go to our website and reach out on the contact us sections or you can call our office, and someone will get you the information you need.

Pikes Peak Security tailors pricing to each client needs, risk and overall expectations. However, Pikes Peak Security is not a low budget provider and some clients may not be a good fit for us if they want low-cost services. When it comes to scheduling we may be able to accept and schedule your project in quick manner however, depending on the project it may take several days before we can commit.

There are multiple processes of how to become a guard in Colorado. Unlike a lot of states, we do not have one state license. We have multiple license requirements per various locations we work in. For example, the city of Colorado Springs requires all guards to be sponsored by an employer and complete 8 hours of Basic Security Officer Training, 16 hours at a minimum of Firearms Training, 20 hours if you want to be able to conceal. These are the minimum training requirements for Colorado Springs. In order to get licensed in Denver you also must be sponsored and must complete the mandatory 16 hours of Basic Security Guard Training and the optional firearms training requirements if your agency requires you to be armed. There are many other locations in Colorado that have company and or individual guard requirements. It’s best to contact the security company you are interested in and ask what they require to become licensed with them.

At PPS we look at each person as a family member not a number. We are generally very flexible and understanding. We do understand that life happens and willing to adapt however, we ensure and meet the clients needs. We enjoy what we do and try to make this a family environment.

At Pikes Peak Security, we provide excellence-driven protection through a variety of services:

  • Event Security
  • High-risk Employee Termination
  • Incident Prevention
  • On-Site Security
  • Residential and HOA Security
  • Workplace Violence Protection

Providing top-of-the-line security means that we do not cut corners. That includes ensuring protection on all fronts, which is why Pikes Peak Security is fully licensed and insured.

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Ensure Excellence With Pikes Peak Security

At Pikes Peak Security, providing you with the best safety services is our top priority. Throughout our years of experience, we have found that equipping individuals with the information they need to choose the best security team has led them right to us. When you partner with Pikes Peak Security, you are under the protection of trained, dedicated, and experienced security guards. If you are ready to equip yourself with protection or still need some questions answered, reach out today. Our team is here to help you.